Frequently Asked Questions

We offer a comprehensive range of insulation services including loft insulation, cavity wall insulation, solid wall insulation (internal and external), floor insulation, and soundproofing solutions. Each type is tailored to your property's specific needs and energy efficiency goals.

Installation times vary by project size and type. Loft insulation typically takes 1-2 days, cavity wall insulation can be completed in a single day, while solid wall insulation may take 1-2 weeks depending on the property size. We'll provide a detailed timeline during your free consultation.

Yes! We serve customers across England, Scotland, and Wales. Our network of expert installers ensures fast, reliable service nationwide. Contact us to confirm coverage in your specific location.

Absolutely. Arctic Insulation is fully certified and accredited by all major industry bodies including TrustMark, NIA, CIGA, and PAS 2030. We carry comprehensive insurance coverage for all our installations, giving you complete peace of mind.

Costs vary based on property size, insulation type, and specific requirements. Loft insulation typically ranges from £300-£800, cavity wall insulation from £500-£1,500, and solid wall insulation from £4,000-£13,000. We offer free, no-obligation quotes tailored to your property.

Savings depend on your current insulation and heating costs. On average, proper loft insulation can save £200-£300 annually, cavity wall insulation £150-£250, and solid wall insulation £300-£500. Most installations pay for themselves within 2-5 years through reduced energy bills.

Yes! Various government schemes and grants are available including the ECO4 scheme, Great British Insulation Scheme, and local authority grants. We can help you identify and apply for relevant funding options to reduce or even eliminate your installation costs.

Yes, we offer flexible payment plans to make insulation affordable for everyone. Our financing options include interest-free periods and low monthly payments. Contact us to discuss the best payment solution for your budget.

Our expert surveyor will visit your property to assess your current insulation, identify heat loss areas, measure spaces, and discuss your requirements. We'll explain the best insulation solutions for your home and provide a detailed, no-obligation quote. The survey typically takes 30-45 minutes.

We minimize disruption wherever possible. Most cavity wall and loft insulation work can be completed while you're at home with minimal interference. For solid wall insulation, we work efficiently and keep your home accessible. We always clean up thoroughly after each day's work.

Preparation depends on the installation type. For loft insulation, clear access to the loft hatch is helpful. For wall insulation, ensure external access is available. We'll provide a detailed preparation checklist specific to your project during the survey.

Yes! All our installations come with comprehensive guarantees. Materials are typically covered for 25 years, and workmanship is guaranteed for a minimum of 2 years. We stand behind every installation and ensure you're completely satisfied with the results.

We use only premium, certified materials from leading manufacturers. Options include mineral wool, glass fiber, spray foam, PIR/PUR boards, and eco-friendly alternatives like sheep's wool. We'll recommend the best materials for your property's specific needs and budget.

When properly installed by professionals, insulation reduces condensation risk by keeping walls warmer. We ensure proper ventilation is maintained and use breathable materials where appropriate. Our surveys identify any existing damp issues that should be addressed before installation.

Current building regulations recommend 270mm (about 11 inches) of loft insulation for optimal energy efficiency. If you have less than 200mm, topping up your insulation will provide significant benefits. We'll assess your current insulation and recommend the right thickness for your needs.

Yes! We have extensive experience working with period properties, listed buildings, and homes with solid walls. We use specialized techniques and materials that respect your property's character while improving energy efficiency. Listed building consent may be required for some works.

Most customers notice improved comfort immediately, especially during cold weather. Your home will feel warmer, with fewer drafts and more even temperatures. Energy bill savings become evident from your next billing cycle, with full annual savings visible over 12 months.

Modern insulation requires minimal maintenance. For loft insulation, avoid compressing it and ensure it doesn't block ventilation. Check occasionally for any damage from pests or water leaks. Wall insulation is maintenance-free once installed. We provide full aftercare advice for your specific installation.

We're here for you long after installation. If you experience any issues, simply contact us and we'll arrange a prompt visit to inspect and resolve the problem. All work is covered by our comprehensive guarantee, ensuring complete peace of mind.

Yes! Upon completion, we provide all necessary certification and documentation including installation certificates, guarantee documents, and building regulation compliance certificates where applicable. Keep these safe for future reference and property sales.