Consumer Protection

14-Day Waiver Agreement

Understanding your rights when requesting early installation

Important Legal Notice

This waiver affects your consumer rights. Please read carefully before signing. If you have any questions, please contact us or seek independent legal advice.

14-Day Waiver Form — Request to Begin Work Before the End of the Cooling-Off Period

Company Information

Arctic Insulation Ltd

Company No: 14239798

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Important Information for Customers

Under UK consumer law, you have the right to cancel this contract within 14 days of signing without giving any reason.

However, you may also ask us to begin work before the end of that 14-day period. If you choose to do so, please read and sign the declaration below.

Customer Declaration — Start Work Early

I request that Arctic Insulation Ltd begins the agreed work before my 14-day cooling-off period has ended.

I understand and agree that:

  • I still have the right to cancel until the work actually starts.
  • If I cancel after work has begun but before it is completed, I will pay for the work carried out up to the point of cancellation.
  • If the installation is fully completed within the 14-day cooling-off period, I will lose my right to cancel and will owe the full contract price.
  • I have read and understood the Cancellation Rights information provided to me.

Customer Confirmation

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Company Representative (optional)

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Note: This form is a legal document. Please ensure you have read and understood all terms before signing. If you have any questions, contact us at 020 4634 1337 or hello@arcticinsulation.co.uk.

Your Consumer Rights

Standard 14-Day Cooling-Off Period

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your contract within 14 days without giving any reason.

This waiver is only required if you wish to request that work begins before your 14-day cooling-off period expires.

When You Might Need This Waiver

You may wish to sign a 14-day waiver if:

  • You want installation to begin immediately or within your 14-day cooling-off period
  • Weather conditions are favorable and you want to take advantage of good weather
  • You have urgent insulation needs that require immediate attention
  • You have fully considered your decision and are ready to proceed

💡 Remember

Signing this waiver is completely optional. You are under no obligation to start work within the 14-day cooling-off period, and we will never pressure you to sign.

What Happens When You Sign the Waiver

✅ Before Work Begins

You still retain your full right to cancel without any charges or penalties, even if you've signed the waiver.

⚙️ Once Work Starts

You may still cancel, but you will be required to pay for work already completed and materials supplied up to the point of cancellation.

✔️ After Work is Completed

If installation is finished during the 14-day period, your right to cancel ends and you are liable for the full agreed cost.

Questions or Concerns?

Before signing any waiver, we encourage you to:

  • Read all documentation carefully
  • Ask us any questions you may have
  • Take time to consider your decision
  • Seek independent legal advice if needed

Contact Us

Phone

020 4634 1337

Monday - Friday: 9am - 6pm

Address

Arctic Insulation Ltd

71-75 Shelton Street

Covent Garden

London, WC2H 9JQ

Company No: 14239798

Related Information

For more information about your rights and our policies, please see:

Arctic Insulation

"Transparent service. Protected rights. Peace of mind."

Need More Information?

We're here to answer any questions about your consumer rights and our waiver process.